Recently, based on average data, it looks like this system has gone down for about -957 minutes at a time.
188 entries, newest to oldestWe are currently investigating an outage on the RSI Platform.
This outage is preventing access to the RSI Website, Pledge Store, Spectrum, and Authentication Services.
[2023-05-09 Updates]
1735 UTC - Initial Notice, investigation in-progress.
1746 UTC - Services restored, team will continue to monitor.
The backend infrastructure is recovering after a minor outage.
The team is currently working to help accelerate the recovery process and additional updates will be provided below as they become available.
[2023-05-05 Updates]
2228 UTC - Incident created, recovery in-progress as team continues to monitor.
2330 UTC - Environment is successfully recovering, team will continue to monitor.
The backend infrastructure is recovering after a minor outage.
The team is currently working to help accelerate the recovery process and additional updates will be provided below as they become available.
[2023-04-29 Updates]
0230 UTC - Incident created, recovery in-progress as team continues to monitor.
0800 UTC - Recovery efforts complete. Will continue to monitor over the weekend.
1810 UTC - Infrastructure continues to perform as expected, …
The team is investigating a performance degradation on the backend infrastructure.
[2023-04-21 Updates]
0140 UTC - Initial update, investigation ongoing.
0219 UTC - A Server-side hotfix is being deployed. Will continue to monitor.
🚀 We have deployed Star Citizen Alpha 3.18.2-live.8440578 at 0034 UTC.
Players currently in 3.18.1 will be disconnected in ~60 Minutes.
🚀 We will be deploying patch 3.18.1-live.8430497 starting at 2300 UTC. 🥳
[2023-04-12 Updates]
2240 UTC - Initial notice, Live Service Maintenance begins 2300 UTC.
2300 UTC - Servers offline, Patch deployment in-progress.
2315 UTC - Patch deployment complete, Servers open.
The Live Service will be temporarily inaccessible while the team continues to isolate and fix issues. We currently do not intend to keep the environment completely inaccessible for any longer than is necessary but will provide additional updates here as they become available.
[2023-03-14 Updates]
1710 UTC - Maintenance in-progress.
1855 UTC - Data collected, Maintenance complete.
The Live Service will be temporarily inaccessible while the team performs a series of modifications to the PES Infrastructure to help mitigate the issues encountered over the weekend. We do not currently have an ETA but will provide updates here as new information becomes available.
[2023-03-14 Updates]
0250 UTC - Maintenance has begun.
0350 UTC - Maintenance complete.
Since the launch of Star Citizen Alpha 3.18.0 our teams have been monitoring a number of issues players have been encountering while attempting to log into the game. These have primarily manifested in the form of 19003 and 19004 with a mix of other similar codes.
While monitoring those issues, the team has been able to tune and make adjustments to the entitlement processing flow to ensure that a large portion of player attempts were still …
🚀 We will be deploying patch 3.18.0-live.8389318 starting at 2100 UTC. 🥳
[2023-03-10 Updates]
2030 UTC - Initial notice, Live Service Maintenance begins 2100 UTC with servers offline at 2115 UTC.
2115 UTC - Servers offline, Patch deployment in-progress.
2345 UTC - Patch deployment complete, Servers open.