Recently, based on average data, it looks like this system has gone down for about -416 minutes at a time.
223 entries, newest to oldestThe Team is investigating an issue causing players to receive a 19004 error when logging into the game.
If you are encountering this issue, please contribute to this Issue-Council report: STARC-117456
[2024-06-13 Updates]
2310 UTC - Initial Notice
2345 UTC - Hotfix deployed, resolving incident, team will continue to monitor
🚀 Star Citizen Alpha 3.23.1-live.9204897 was deployed without downtime at 2110 UTC.
Players currently in 3.23.1-live.9179031 will be disconnected in ~60 Minutes.
The Team is investigating an issue related to the sc-friends service.
While this investigation is ongoing, the in-game friends list will be inaccessible.
[2024-06-06 Updates]
1630 UTC - Initial Notice
1636 UTC - A Hotfix has been identified for this issue, deployment in-progress
1650 UTC - Hotfix fully deployed, the team will continue to monitor
1700 UTC - Hotfix Validated, Resolving Incindent
🚀 Star Citizen Alpha 3.23.1-live.9179031 was deployed without downtime at 0145 UTC.
Players currently in 3.23.0-live.9171682 will be disconnected in ~60 Minutes.
🚀 Star Citizen Alpha 3.23.0-live.9171682 was deployed without downtime at 0000 UTC.
Players currently in 3.22.1-live.9097523 will be disconnected in ~60 Minutes.
🚀 Star Citizen Alpha 3.22.1-live.9097523 is being deployed to the Live environment.
Players currently in 3.22.1-live.9072370 will be see a version mismatch error if they attempt to rejoin the PU before updating their game client.
[2024-03-15 Updates]
0015 UTC - Initial notice, Live Service Maintenance in-progress, Matchmaking Disabled.
0020 UTC - Matchmaker enabled, Maintenance complete.
🚀 Star Citizen Alpha 3.22.1-live.9072370 was deployed without downtime at 0110 UTC.
Players currently in 3.22.0-live.9035564 will be disconnected in ~60 Minutes.
🚀 Star Citizen Alpha 3.22.0-live.9003408 was deployed without downtime at 0140 UTC.
Players currently in 3.22.0-live.9003376 will be disconnected in ~60 Minutes.
🚀 Star Citizen Alpha 3.22.0-live.9003376 was deployed without downtime at 2300 UTC.
Players currently in 3.21.1-live.8892745 will be disconnected in ~60 Minutes.
The Team is working to mitigate a disruption of the backend infrastructure.
While this work is ongoing, there may be periods where the Persistent Universe becomes inaccessible and in-game systems may become non-responsive.
[2023-12-13 Updates]
0145 UTC - Incident resolved, Team will continue to monitor.
[2023-12-12 Updates]
2345 UTC - Initial Notice