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Persistent Universe

◆ Operational

Recently, based on average data, it looks like this system has gone down for about -416 minutes at a time.

223 entries, newest to oldest

Live Deployment

✔ Resolved
October 6, 2022 at 2:45 PM UTC Maintenance Persistent Universe Arena Commander

🚀 We will be deploying patch 3.17.3-live.8240506 starting at 1530 UTC.

[2022-10-06 Updates]

1445 UTC - Initial notice, Live Service Maintenance begins 1530 UTC with servers offline at 1600 UTC.

1530 UTC - Matchmaking disabled, new connections to Game Servers will now be declined.

1600 UTC - Servers offline, Patch deployment in-progress.

1610 UTC - Patch deployment complete, Servers open.

Live Deployment

✔ Resolved
August 31, 2022 at 5:55 PM UTC Maintenance Persistent Universe Arena Commander

🚀 We will be deploying patch 3.17.2-live.8186206 starting at 1900 UTC.

[2022-08-31 Updates]

1755 UTC - Initial notice, Live Service Maintenance begins 1900 UTC with servers offline at 1930 UTC.

1900 UTC - Matchmaking disabled, new connections to Game Servers will now be declined.

1930 UTC - Servers offline, Patch deployment in-progress.

1946 UTC - Patch deployment complete, Servers open.

Hotfix Deployment

✔ Resolved
August 3, 2022 at 7:00 PM UTC Maintenance Persistent Universe

A hotfix has been deployed to address some party launch issues.

Hotfix Deployment

✔ Resolved
August 2, 2022 at 7:00 PM UTC Maintenance Persistent Universe

Throughout the day hotfixes were deployed to address some issues with broken elevators, AI Spawn closets, and four server crashes.

Live Services Disruption

✔ Resolved
July 30, 2022 at 5:45 PM UTC Degraded Persistent Universe

After performing the aUEC Stipend corrective action, a deeply rooted bug in the services code was uncovered.

For a window of time, any aUEC progress made by some players was not recorded.

This issue has since been resolved, but the team is investigating additional corrective action.

[2022-07-30 Updates]

1905 UTC - Initial Notice, solution development in-progress.

[2022-08-02 Updates]

1900 UTC - Additional hotfix deployment to address a …

Live Services Disruption

✔ Resolved
July 29, 2022 at 12:56 AM UTC Degraded Persistent Universe Arena Commander

We are currently investigating a services bottleneck related to our persistence systems.

The primary side effect of this issue will cause players to receive an error 16008.

[2022-07-29 Updates]

0056 UTC - Initial Notice, Investigation underway.

0101 UTC - Character Resets temporarily suspended to reduce services traffic.

0420 UTC - Services tuning has greatly decreased the frequency of 16008 errors.

[2022-07-30 Updates]

1720 UTC - After …

Live Deployment

✔ Resolved
July 28, 2022 at 11:30 PM UTC Maintenance Persistent Universe Arena Commander

🚀 We will be deploying patch 3.17.2-live.8148301 starting at 2345 UTC.

[2022-07-28 Updates]

2330 UTC - Initial notice, Live Service Maintenance begins 2345 UTC with servers offline at 2350 UTC.

2350 UTC - Servers offline.

2356 UTC - Patch deployment complete, Servers open.

Hotfix Deployment

✔ Resolved
July 6, 2022 at 3:20 PM UTC Maintenance Persistent Universe Arena Commander

A hotfix has been deployed to address the issue preventing players from entering the game after a character reset (STARC-9440)

Upon first connection after this hotfix deployment, players previously stuck in a bad state may receive an Error: 16008. This should only occur on first login, subsequent logins should proceed without issue.

Live Services Disruption

✔ Resolved
May 20, 2022 at 6:35 PM UTC Degraded Persistent Universe Arena Commander

We are currently investigating a series of issues directly impacting the player experience related to Invictus Launch Week 2952.

⚠️ Character Reset Queue

Due to the volume of requests, character resets will be taking longer than usual to process. We are working to mitigate this queue as fast as possible, but as a precaution we will be temporarily decreasing the frequency between reset requests for all accounts.

🛠️ Duplicate Ships

A number of hot …

Live Deployment

✔ Resolved
May 19, 2022 at 10:00 PM UTC Maintenance Persistent Universe Arena Commander

🚀 We will be deploying patch 3.17.1-live.8073467 starting at 2250 UTC.

[2022-05-19 Updates]

2200 UTC - Initial notice, Live Service Maintenance begins 2250 UTC with servers offline at 2300 UTC.

2250 UTC - Matchmaking disabled, new connections to Game Servers will now be declined.

2300 UTC - Servers offline, Patch deployment in-progress.

2319 UTC - Patch deployment complete, Servers open.


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