Platform - Persistent Universe - Arena Commander

🚀 Star Citizen Alpha 3.20.0-live.8701927 was deployed without downtime at 2230 UTC.

Players currently in 3.19.1 will be disconnected in ~60 Minutes.

The RSI Platform will enter a maintenance window at 1400 UTC to perform mandatory infrastructure updates.

This maintenance is not expected to take more than ~30 min.

During this maintenance window the the following online services will be inaccessible:

• RSI Launcher Authentication
• Star Citizen
• RSI Website

[2023-09-19 Updates]

1330 UTC - Initial Notice

1400 UTC - Maintenance in-progress

1430 UTC - Extending maintenance window by 60 minutes, …

Login services are recovering from a partial outage.

Players still encountering login errors should restart their launcher.

[2023-07-17 Updates]

0315 UTC - Escalated error rates detected, investigation in-progress.

0400 UTC - Issue mitigated, login services recovering.

Starting Tuesday June 28th @ 1330 UTC the RSI Platform will enter a maintenance window not expected to exceed 5 hours.

During this maintenance window the the following online services will be offline:

• Star Citizen
• Issue-Council
• RSI Comm-Links
• RSI Pledge Store
• CIG Corporate Website

Game Servers will begin denying new connections 30 min prior to maintenance beginning.

[2022-06-28 Updates]

0500 UTC - Initial Notice

1300 UTC - Matchmaking disabled, …

Starting Wednesday December 8th @ 0400 UTC the RSI Platform will be down for a maintenance window not expected to exceed 90 minutes.

During this maintenance window the the following online services will be offline:

• RSI Website
• RSI Pledge Store
• RSI Launcher

Users in-game at the start of the window should be able to continue playing without disruption, however no new connections will be accepted until maintenance concludes.

[2021-12-08 Updates] …

Starting Tuesday December 7th @ 0400 UTC the RSI Platform will be down for a maintenance window not expected to exceed 90 minutes.

During this maintenance window the the following online services will be offline:

• RSI Website
• RSI Pledge Store
• RSI Launcher

Users in-game at the start of the window should be able to continue playing without disruption, however no new connections will be accepted until maintenance concludes.

[2021-12-07 Updates] …

Starting Tuesday October 26th @ 0300 UTC the RSI Platform will be down for a maintenance window not expected to exceed 90 minutes.

During this maintenance window the the following online services will be offline:

• RSI Website
• RSI Pledge Store
• RSI Launcher

Users in-game at the start of the window should be able to continue playing without disruption, however no new connections will be accepted until maintenance concludes.

[2021-10-25 Updates] …

Starting Wednesday July 21st @ 1330 UTC login services on the RSI Platform will be inaccessible for ~30 Minutes.

During this maintenance window, users can expect to be logged out of the RSI Website and some game sessions may be affected.

[2021-07-21 Updates]

0335 UTC - Initial Notice

1330 UTC - Maintenance underway.

1353 UTC - Maintenance complete.

Starting Tuesday June 8th @ 0300 UTC the RSI Platform will be offline for ~30 minutes.

During this maintenance window, all of our platform services will be offline, including but not strictly limited to the following:

• RSI Website
• RSI Pledge Store
• RSI Launcher
• RSI Authentication
• Star Citizen Game Servers

[2021-06-07 Updates]

2200 UTC - Initial Notice

[2021-06-08 Updates]

0230 UTC - Maintenance preparations are underway. The Live Environment is …

We are currently investigating an issue with the Live Services preventing players from retrieving data resulting in a client crash and an inability to log into the Issue Council.

[2021-05-10 Updates]

0510 UTC - Initial notice, Investigation underway.

1140 UTC - Issue Identified and corrected.