robertsspaceindustries

Partial Outage
Platform
Persistent Universe
Electronic Access

Latest Incidents

  • No incidents reported.
  • Platform Persistent Universe
    Partial Outage

    Character Resets, having been disabled since July 29th, remain disabled as the team continues to stabilize the supporting services.

    [2022-08-05 Updates]
    2330 UTC - "Initial" Notice, Investigation is still ongoing.

    Platform Persistent Universe
    Under Maintenance

    An additional hotfix has been deployed to address more party launch issues.



    We are collecting additional information about party launch issues in this Spectrum thread

  • Partial Outage

    We are currently investigating an issue which is preventing new orders from fulfilling properly.

    [2022-08-04 Updates]
    2350 UTC - Initial Notice, Investigation is ongoing.

    [2022-08-05 Updates]
    0000 UTC - Percussive maintenance applied, order fulfillment is catching up.

  • Persistent Universe
    Under Maintenance

    A hotfix has been deployed to address some party launch issues.

  • Persistent Universe
    Under Maintenance

    Throughout the day hotfixes were deployed to address some issues with broken elevators, AI Spawn closets, and four server crashes.

  • No incidents reported.
  • No incidents reported.
  • Persistent Universe
    Degraded Performance

    After performing the aUEC Stipend corrective action, a deeply rooted bug in the services code was uncovered.
    For a window of time, any aUEC progress made by some players was not recorded.
    This issue has since been resolved, but the team is investigating additional corrective action.



    [2022-07-30 Updates]
    1905 UTC - Initial Notice, solution development in-progress.



    [2022-08-02 Updates]
    1900 UTC - Additional hotfix deployment to address a transaction issue.



    [2022-08-03 Updates]
    1900 UTC - Additional hotfix deployment to address a Wallet Service crash.



    [2022-08-04 Updates]
    1403 UTC - Additional services hotfixes applied and aUEC compensation distributed.