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LIVE - Services Disruption

✔ Resolved
May 23, 2020 at 9:19 AM UTC

Degraded Persistent Universe

We’re currently investigating an issue related to loadouts.

Currently Known Symptoms:

  • Inability to progress past character creation
  • Non-responsive mobiGlas
  • Non-responsive PMA or VMA
  • Inability to access Personal Inventory System

[2020-05-23 Updates]

1435 UTC - Loadout Service restarted. Associated systems are slowly recovering.

1520 UTC - Character Reset Tool temporarily offline.

1629 UTC - Character Reset Tool restored to operational status.

1734 UTC - Hotfix applied to Loadout Service.

2134 UTC - Investigating a new issue related to backend services. PU access may become limited.

2345 UTC - A new hotfix has been applied and services have been restored to operational status.

[2020-08-05 Updates]

1715 UTC - With the deployment of SC Alpha 3.10.0 we are resolving this incident and will track any new issues as they arise.