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Spectrum Service Disruption

✔ Resolved
November 15, 2020 at 5:00 PM UTC

Degraded Platform

We are currently investigating an elevated error count on the RSI Spectrum Service. Citizens may experience trouble loading Spectrum channels or threads.

[2020-11-15 Updates]

1700 UTC - Initial notice and investigation underway.

1715 UTC - Problem identified.

1737 UTC - Maintenance in-progress.

1912 UTC - Site is now in Maintenance to complete updates. Error 500’s will appear until work is complete.

1945 UTC - Maintenance Mode removed. Downgrading severity and continuing to monitor site performance.

2110 UTC - Spectrum and RSI Site fully operational, incident resolved.