We are currently investigating a services bottleneck related to our persistence systems.
The primary side effect of this issue will cause players to receive an error 16008.
[2022-07-29 Updates]
0056 UTC - Initial Notice, Investigation underway.
0101 UTC - Character Resets temporarily suspended to reduce services traffic.
0420 UTC - Services tuning has greatly decreased the frequency of 16008 errors.
[2022-07-30 Updates]
1720 UTC - After additional tuning and monitoring this issue has been resolved.
Character Resets will be re-enabled early next week.