The Team is investigating an issue resulting in ships listing their status as “Unknown” in the ASOP Terminal.
While this investigation continues, please contribute to this Issue-Council report: STARC-189667
With this incident now resolved, if any ships remain in an “Unknown” status in the ASOP, please report this in a new Issue-council report.
[2025-12-18 Updates]
0345 UTC - Initial Notice, Team is investigating.
0647 UTC - The team has identified a potential cause for the issue. At this time, we recommend only delivering a small quantity of ships until a hotfix can be applied.
2110 UTC - A hotfix has been deployed to the live environment to correct this issue. Resolving incident.