The Team is currently investigating elevated error rates preventing players from joining the Persistent Universe.
As a precaution, the Character Repair Tool has been temporarily disabled.
The Team is also taking a look at player inventories becoming inaccessible. Please use STARC-211218 to help us investigate this issue further.
[2026-06-17 Updates]
1100 UTC - A Live Service Maintenance is in-progress to deploy additional fixes.
1450 UTC - Additional account repairs complete. Live Environment validations in-progress. Resolving this incident, Team will continue to monitor post maintenance.
[2026-06-12 Updates]
2152 UTC - The Team has repaired some accounts stuck in a broken state and applied multiple updates to mitigate sources of Global Lag. In addition to this, a client and server hotfix will be validated against the Live Environment and rolled out as soon as possible. Would you like to know more?
[2026-06-10 Updates]
1830 UTC - The Team has restored access to the Character Repair Tool. Work continues to stabilize the environment.
[2026-06-09 Updates]
0030 UTC - Initial Notice, Team is investigating.
2325 UTC - Login error investigation continues, team is also looking into player inventory problems.